Welcome to TilTop Roofers Inc. These Terms of Service ("Terms") govern your use of our website (tiltop.ca), online calculation tools, and any roofing, siding, eavestrough, or attic services provided across the Greater Toronto Area. By browsing our website or signing an agreement with TilTop, you agree to these Terms.
Digital estimates provided via our website calculator are preliminary approximations based on satellite measurements and user-supplied data. All binding proposals require an official written TilTop Scope of Work signed by both parties. Formal written quotes remain valid for 30 calendar days from the date of issue.
The client agrees to provide TilTop crews with safe and unobstructed access to the property:
Roofing is strictly outdoor construction. TilTop reserves the right to postpone or pause installation in the event of rain, lightning, extreme sub-zero temperatures, or excessive wind gusts exceeding safety thresholds. Weather delays do not constitute breach of contract; work resumes immediately upon safe conditions.
Until old shingles are stripped away, existing plywood sheathing rot, insect infestation, or structural truss deflection cannot always be detected. If rotten wood or compromised rafters are uncovered, TilTop will document the condition with photos and present a written change order at pre-agreed per-sheet rates before performing structural repairs.
Unless otherwise specified in writing, payment terms are strictly milestone-based. TilTop does not demand large upfront cash deposits for standard residential re-roofing. Final payment is due upon project completion, final magnetic sweep cleanup, and client walkthrough. All contracts comply with the Ontario Construction Act.
All complete roof installations are backed by our signature 15-Year Workmanship Warranty. Our liability is limited to the repair or replacement of defective workmanship. TilTop is fully protected with $5,000,000 commercial general liability insurance and full WSIB workplace coverage.
These Terms and any contractual disputes shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the applicable federal laws of Canada.
